Home Terms and Conditions

Introduction

Welcome to MedGurukul. These terms and conditions ("Terms") govern your use of https://www.medgurukul.com and associated platforms (collectively, the "Websites"), our mobile application(s), and any features, subdomains, content, products, services, media, applications, or solutions made available on or through the platform (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to comply with and be bound by these Terms.

About MedGurukul

MedGurukul is operated by Orange Sun Healthtech Private Limited, a company incorporated under the (Indian) Companies Act, 2013, with its registered office at F. No. 41204, B-4, T-1, Prestige Falcon City Apt Konanakunte Cross, K.P. Main Road, Bengaluru Bangalore KA 560062 IN ("MedGurukul," "we," "us," or "our"). The Platform offers educational services, including content created by MedGurukul, developed by various professionals, including professors, tutors, and doctors, specifically for students ("Learners").

Platform Services

MedGurukul creates and offers educational content, including written materials, audio, pre-recorded audiovisuals, and live audiovisuals. The Platform also provides services such as question banks, mock tests, doubt-solving solutions, live mentorship, live videos, contests, scholarships, webinars, and events (physical and/or online).

Right to Access and Account Creation

To access certain services, you must register and create an account on the Platform. The age requirements are:

  • 18 years if you reside in India or any other country (except the USA, UK, or EU countries).
  • 16 years if you reside in the EU.
  • 13 years if you reside in the USA or UK.

If you are between 13 and 18 years old in these regions, parental consent is required for account creation. You are responsible for maintaining the confidentiality of your account credentials.

Subscription Terms

Certain services on the Platform are available through paid subscriptions. Subscription details include:

  • Access to content based on the subscription category.
  • Subscription periods and pricing vary, and details are provided before purchase.
  • Subscriptions are non-transferable.
  • MedGurukul may change or discontinue any service at its discretion.

Uses of the Platform

You agree to use the Platform for lawful purposes only and in compliance with these Terms. Prohibited activities include:

  • Copying or distributing content without authorization.
  • Reverse engineering, hacking, or unauthorized access to the Platform or content.
  • Using automated systems to access the Platform excessively.

Using the Platform subscription solely for personal use; sharing login credentials or the subscription with others is prohibited. You must keep your login credentials confidential and not allow anyone else to use them.

If any user engages in such prohibited activities, whether intentionally or unintentionally, MedGurukul reserves the right to take legal action against the individual, organization, or company involved.


Intellectual Property

All content on the Platform, including trademarks, logos, and service names, is owned by Orange Sun Healthtech Private Limited. Unauthorized use is prohibited.

Device Access Policy

Users may access their accounts on only one device at a time. For any device changes or issues, users must contact MedGurukul's support team.

Account Deletion

You can delete your account at any time. Deleting your account will result in the loss of access to content and data, which cannot be recovered once deleted.

Platform Availability

MedGurukul may temporarily suspend access to the Platform for maintenance or upgrades. We are not liable for any damages resulting from such interruptions. Additionally, in unforeseen circumstances, including acts of God, if the Platform becomes unavailable due to any issue, MedGurukul is not responsible for any resulting damages.

Limitations of Liability

MedGurukul is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Platform. Use of the Platform is at your own risk. Additionally, MedGurukul is not responsible for any outcomes related to exam results or academic performance, including any failures, regardless of whether the student used the Platform.

OFAC Compliance

You represent that you are not transacting with any prohibited persons or entities as defined by OFAC or similar regulations.

Applicable Law and Jurisdiction

These Terms are governed by the laws of India, and any disputes will be resolved in the courts of Bengaluru, India.

General Provisions

  • Notices: Contact us at [email protected] for any inquiries.
  • Modifications: MedGurukul may modify these Terms at any time.
  • Severability: If any part of these Terms is invalid, the remaining provisions will remain in effect.
  • Third-Party Beneficiaries: These Terms do not grant any rights to third parties.

Subscription Terms

Certain services on the Platform are available through paid subscriptions. Subscription details include:

  • Access to content based on the subscription category.
  • The duration of the subscription is for 12 months from the date of purchase or until the end of the first-year MBBS academic year, whichever comes first.
  • Subscription periods and pricing vary, and details are provided before purchase.
  • Subscriptions are non-transferable.
  • MedGurukul may change or discontinue any service at its discretion.

Contact for Support/Queries

For support, contact us at [email protected]

Platform Availability

The Platform may be temporarily unavailable for maintenance or other reasons. MedGurukul is not liable for any damages resulting from such interruptions.

Pricing, Payments, and Refunds

You are responsible for paying all applicable subscription fees. Payments are processed through third-party providers, and MedGurukul is not liable for any issues arising from their use.

Refund Policy

Welcome to MedGurukul! We value your trust and aim to provide the best possible service to our students. Please read our refund policy carefully to understand the terms and conditions regarding refunds for subscriptions and notes.

No Refund Policy

Subscription Payments: Once the payment is made to obtain the subscription, we will not be able to offer any refunds on cancellation or otherwise. All subscription payments are final and non-refundable.

Purchase of Notes:Notes, once purchased, cannot be refunded under any circumstances. This policy is in place to maintain the integrity and value of our educational content.

Support and Contact Information

If you have any questions or need further assistance, please do not hesitate to contact our support team. We are here to help you with any issues or concerns you may have.

Support Email

Mail to: [email protected]

Thank you for understanding and adhering to our refund policy. Your cooperation helps us to continue providing quality educational services to all our students.

Deletion of Accounts

You can delete your account at any time. Account deletion is irreversible and results in the loss of access to your account and User-generated Content.

Disclaimers

The Platform and its contents are provided "as is." MedGurukul disclaims all warranties and is not liable for any errors or damages resulting from the use of the Platform.

Limitations of Liability

MedGurukul is not liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from the use of the Platform.

Indemnity and Release

You agree to indemnify MedGurukul and its affiliates from any claims arising from your use of the Platform or violation of these Terms.

OFAC (Office of Foreign Asset Control)

You represent that you are not acting on behalf of any prohibited person or entity under OFAC regulations.

Applicable Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Bengaluru, India.

General Provisions

  • Notices:Contact us at [email protected] for any questions or concerns.
  • Modifications:MedGurukul may modify these Terms at any time.
  • Force Majeure:MedGurukul is not liable for any failure caused by events beyond its control.
  • Severability:If any provision is invalid, the remaining provisions will remain in effect.
  • Headings:Headings are for convenience only and do not affect the interpretation of these Terms.
  • Third-Party Beneficiaries:These Terms do not grant any rights to third parties.

Contact for User Support/Queries

For support, contact us at [email protected]